MacBook Owners Organizing Class Action Lawsuit for Random Shutdown Syndrome
AppleInsider and the Guardian Unlimited are reporting that disgruntled MacBook owners are organizing a class action lawsuit against Apple in response to the dreaded Random Shutdown issue.
From AppleInsider:
The issue, which users have dubbed “RSS,” or Random Shutdown Syndrome, has been well documented on Apple’s discussion boards and other forums around the web. During ordinary use, affected MacBooks will randomly shut down, effectively rendering the systems unreliable.
Users have reported shutdown intervals anywhere from once a week to several times a day. Sometimes, one random shutdown will occur within minutes of the previous one, making the notebooks completely unusable.
Compounding frustrations is Apple’s inability so far to completely remedy the issue for most users after holding their faulty systems at repair depots for lengthy periods of time.
There doesn’t appear to be a website available for information on the lawsuit, and as of now it is unknown how users will be able to opt in (or out) of the class action suit. It is unfortunate that MacBook users feel they have to resort to legal action to find a remedy. We still recommend contacting Apple directly if you experience the random shutdowns, it is worth noting repair times for some individuals have been several weeks plus.

